Thank you for shopping at Royal Choudhary. We are dedicated to delivering quality and style in every garment. If, for any reason, you are not completely satisfied with your purchase, our return and refund policy is here to help.

1. Returns

a. Eligibility: Returns are accepted within 5 days from the date of delivery. To qualify, items must be unused, in original condition, and in their original packaging with all tags intact.

b. Non-Eligible Items: Certain products, such as intimate wear, personalized items, and final sale items, cannot be returned. Please check the product details for specific eligibility.

c. Return Process:

• Log into your Royal Choudhary account.
• Go to the “Order History” section.
• Select the order with the item you wish to return.
• Follow the prompts to request a return.
• Upon approval, you will receive instructions and a return authorization number.

d. Return Shipping: Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping method.

2. Refunds

a. Refund Process: Once we receive and inspect your returned item, a refund will be issued to your original payment method or credited to your account wallet on our website.

b. Processing Time: Refunds may take up to 15 business days to process, depending on your payment provider. Allow additional time for it to appear on your statement.

3. Exchanges

a. Exchanges: We do not offer direct exchanges. If you need a different size, color, or item, please follow the return process for the original item and place a new order for the replacement.

4. Damaged or Defective Products

a. Damaged or Defective Items: If you receive an item that is damaged or defective, contact our support team at Info@royalchoudhary.com or (+91) 82780-93905 within 2 days. You can choose to receive a replacement or a full refund.

5. Contact Us

For assistance with returns or any other inquiries, please contact us:

• Phone: (+91) 82780-93905
• Email: Info@royalchoudhary.com
• Address: B-36, Pushpa Complex, Hisar, Haryana, 125001